Alexander the Great is Pissed (Again)

Originally posted to rAVe Pubs on March 14, 2012

We humans produce a lot of information - great gobs of it.  So much information, in fact, that we have deforested large swaths of the earth to record and propagate it. We built great institutions called libraries to make these ideas available to anyone and everyone... 

Or, at least we used to.  

Forget the four horsemen of the the apocalypse, Alexander the Great is pissed and is most likely now assembling an army to retake the largest continents once again. The goal? To reestablish the most basic forms of sharing and documenting human endeavors.  

Alexander the Great, or AG to his friends, was more than a military genius, brutal warrior and the handsomest (*cough*) emperor of the known world- he also built the greatest library in human history. You may think the Library of Congress has a lot of books but they are just peanuts compared to what was stored in the Bibliotheca Alexandrina.  

If you are of a certain age group, or just a science junkie you will recall walking through the great library of Alexandria as guided by Carl Sagan via the TV show ‘Cosmos’. This collection of knowledge, Sagan told us, was the greatest repository of human thought in the ancient world, and if the stories are true, is almost unmatched in our modern era. Special envoys were sent out  to any newly conquered lands to seek out all writings, screeds or documents to be brought back to the library where they were copied.  The originals were categorized and filed while the copy was sent back to continue enriching the people who created it.  With such a collection, scholars in 300 B.C. could  directly reference the original text of Elements  or the  complete writings of Homer.  Human philosophy and science flourished until, allegedly, Julius Cesar destroyed it, inadvertently, during a siege of the city. We even lost the knowledge of the ‘flush’ commodes for thousands of years.

Fast forward a handful of millennia and we can now access the Library of Alexandria times ten.  We live in a time when information on anything can be accessed from anywhere at anytime. We even have our own personal Bibliotheca’s to archive our beloved material. Yet so much of our knowledge and history are missing from the this networked repository.  

Yeah, I am looking at you technology manufactures. Just why is it so difficult to find information on products you sold only five years ago?! (Don’t even start to look for something ten years old.) Recently I was tasked with the job of putting some of our pre-owned gear up for sale on our own site. The process of collecting and organizing the gear included trying to find verifiable manufactures' specifications on the units. (Yeah, I know somewhat of an oxymoron there). 

Astonishingly I could not find this information on a good number of the manufactures' sites - not even a support documents link -  (you know, where a lot of companies just pile up scanned documents with product names buried in gobbledygook of ampersands, percentage signs and random letters - nice work unpaid intern!). This seemed to be especially true on professional/theatrical lighting sites. What gives, folks? Is it a question of not wanting the riffraff out there getting information on your products?  Fear that used gear will flood the market and dent your coming year sales?  If not - what then?  

I was forced to find information and documents on used gear sites and suspect forum threads. Not to question these forums' belief that the information is true, but it would be nice to use actual science tenets and have a way to verify the information. In addition to wasting my day, the process has me questioning the trust I can put in these companies - what else are you hiding from me? I know this sounds crazy but next thing you know you’ll start proactively start removing documents from my storage accounts.That could never happen right?

There are extremely important cultural artifacts still missing from the collective cloud from one of a kind academic thesis and pop culture philosophy to early recorded history of American music. It  is not to be suggested that the documentation of one product from a single manufacture should take precedent over the aforementioned, yet how do we know that a product - your product - will not wind up on a future remake of the BBC’s ‘The History of the World in a Hundred Objects

I have an associate who has long scanned and saved documents of any product he purchases onto the company's drives - something I smirked at with a confused bemusement. Now I know just how smart he has been and now view my past expectations with chagrin. Heck, even those in Ptolemy’s era knew that denial is not just a river in Egypt.  

And yes, I DO have that cut sheet and manual circa 1995 scanned and stored.  I will be happy to provide you with a copy, but first a question - how much cash to you have on you right now? 

 

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Tinker, Tech’er, Solder, Sine via RAVE Pubs

This post orginally appeared on Gary Kayye's RavePub Site on August 2nd, 2011 

 

Are you useless?  I am and proudly so and I think you could do with being so too.

I’ll let that sink in for a moment before we proceed -- you should strive to be useless and leading by example, encourage your staff to be the same.

 Useless adjective       \'yüs-l?s\

              1.    Not fulfilling or not expected to achieve the intended purpose or desired outcome

In reality useless is usually based on a simple frame of reference, or in the colloquial -- one man’s  
garbage is another man’s treasure. For an install company, tinkering is a useless endeavor, a wasteful process of learning as you go and where results are not always what one expected. Having a staff of useless tinkerers is not just terrible for your business, much worse; it is the best thing that can happen to it.

Do you remember back to when you were six or seven years old and the concept of chemistry or at least the idea that a mad scientist could hold such power with a simple set of beakers and surgical tubing held so much sway? Back then, you mixed shampoo with wood chips, hair gel, milk and orange juice half waiting for the, mostly inert, mixture to start moving of its own volition. These experiments were mostly harmless but if you were like me the ‘failures’ never dulled the excitement of the possibilities -- ‘if I could just find the right ratios!’ <cue cute-evil laugh>. Then again you could have had a mom like mine who occasionally would provide me with bottles marked ‘ingredient X’ - <Vinegar> and ‘Mystery Powder Y’ - <Baking Soda>.  That particular experiment had me wide eyed and standing atop a three-legged stool as the resulting reaction covered the floor of my room. Did I mention that I also became really good with a mop?

I want to see your staff doing more of the above. No, not the mop - the wild-eyed fascination of deconstructivism. Wasteful, you might say. Absolutely devastating to project deadlines and company profits one might argue. Horse Hockey! I say. (With apologies to Sherman T. Potter)

The process of tinkering provides lessons in how stuff works, it is demonstrative and practical, and there is great value in opening a box and figuring out just how they did that. An even greater benefit can come from forceful misapplication-creating wondrous new functions or in letting the genie out.

I am a big fan of something called Circuit Bending which is the process of opening up consumer electronics - mostly kids’ toys - and modifying the circuit boards to create new sounds. The cult community of circuit bending is part heath kit hacker, part pyromaniac musician and part serious electronics debugger. Modifying a toy is not nearly as simple as it might appear -- these units’ electronics are often undocumented; the process of figuring out just where to connect jumpers requires patience and research. It also requires a willingness to fail.

Failure is constructive.

Are you allowing your staff to fail?  

If you still think that I am full of it just take a look at what 3M™ does. 3M has a long standing policy (since the 1920’s!) of allowing employees - regardless of project schedules - to dedicate up to 15 percent of their paid work hours on personal projects. What possible benefits could a policy which wreaks havoc on deadlines and product to market schedules have?  Not much really -- just the development of whole new markets in adhesives, recording mediums and of course the ubiquitous Post-it-Notes ®.

What untapped solution are you missing out of by holding your staff back?  Where would we be without the invention the iPad typewriter?  For me it would be a sad, sad world.